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Editing and Managing Appointments in Zendesk Sell

Discover how to edit and manage your appointments in Zendesk Sell, including notifying attendees if you're late.

How do I edit and manage appointments in the Zendesk Sell app?

Editing and managing appointments in the Zendesk Sell app is straightforward. You can update attendees about your arrival time, email them, or navigate to the meeting location using Google Maps.

To notify attendees if you're running late, click on the appointment in your calendar, select Running Late, and choose how late you will be (5, 10, 15 minutes, or 1 hour). Click Update to send the notification. This feature helps keep everyone informed and ensures smooth communication.


More related questions

How can I create an appointment in the Zendesk Sell mobile app?

Creating an appointment in the Zendesk Sell mobile app is simple and can be done in a few different ways. You can create an appointment from the Leads, Contacts, or Deals cards, the Today tab, or directly from your Sell calendar. To create an…

Where can I view my appointments in the Zendesk Sell mobile app?

You can view all your appointments in the Zendesk Sell mobile app on the Today page, specifically in the Calendar section. This allows you to keep track of your schedule efficiently. The app offers two viewing options: a list view or a map view. To…

Can I create appointments without associating them with a lead, contact, or deal in Zendesk Sell?

Yes, you can create appointments in Zendesk Sell without associating them with a lead, contact, or deal. This feature provides flexibility for scheduling general meetings or personal appointments. To do this, navigate to the Today tab, click the…

How do I use Google Maps for directions to appointments in Zendesk Sell?

Using Google Maps for directions to your appointments in Zendesk Sell is a convenient feature that helps you navigate efficiently. When you add a location to your appointment, you can access directions directly within the Sell mobile app. To use…

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