Edit Raised Tickets in List Format on Zendesk
Learn about the demand for a feature allowing customers to edit raised tickets in a list format on Zendesk. Await future updates.
Can customers edit the tickets they raised in a list format?
Currently, the feature to allow customers to edit tickets they raised in a list format is not available. However, there is a demand for this feature, and it has been suggested to the Zendesk development team. Keep an eye on updates from Zendesk for any new features that might include this capability.
More related questions
How can I list all community posts on my Zendesk Guide home page?
To list all community posts on your Guide home page, you can utilize the Help Center API along with custom JavaScript. This approach allows you to dynamically fetch and display community posts directly on your home page. However, it's important to…
Is there an example of including custom JavaScript to fetch requests on the main page?
While the help article doesn't provide a direct example, it suggests using custom JavaScript with the Help Center API to fetch requests. This involves making the 'requests' variable available in your home_page.hbs file. If you're looking for…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
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