E-books for Learning Zendesk Explore
Discover e-books to learn about Zendesk Explore, customer analytics, and reporting.
What e-books are available for learning about Zendesk Explore?
Zendesk offers several e-books to help you learn about Explore and customer analytics. These e-books include guides on getting started with Explore, understanding key customer service metrics, and creating reports with the Explore Cookbook. Each e-book provides valuable insights and practical tips to enhance your use of Zendesk Explore.
For more detailed information, you can check out the originalZendesk support article.
More related questions
How can the 'Learning the basics about Explore' e-book help me?
The 'Learning the basics about Explore' e-book is your go-to guide for setting up and maximizing customer analytics with Zendesk Explore. It covers key concepts, best practices, and features like pre-built dashboards and report builders. This guide…
What customer service metrics should I focus on?
To effectively measure customer service success, focus on three main types of metrics: customer relationship metrics, agent performance and efficiency metrics, and team performance and efficiency metrics. These metrics help ensure customer…
What is the Zendesk Explore Cookbook?
The Zendesk Explore Cookbook is a collection of short, focused tutorials, or 'recipes,' designed to help you create reports for common business scenarios using Explore. These recipes are practical and help you learn more about Explore while…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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