image for site

Does Deleting Users Reduce Zendesk Storage?

Deleting users in Zendesk only marginally reduces storage. Focus on ticket deletion for effective storage management.

Does deleting users in Zendesk significantly reduce storage usage?

Deleting users in Zendesk will only marginally decrease your storage usage. Each user accounts for just 0.05 KB of data, so removing them won't make a significant impact on your overall storage.

If you're looking to effectively reduce storage usage, consider focusing on ticket deletion instead. For those with the Advanced Data Privacy and Protection add-on, you can set up ticket deletion schedules to automatically remove specific types of tickets. For more details, check out the article onManaging data storage in your Zendesk account.


More related questions

How much data does each user account for in Zendesk?

In Zendesk, each user is counted as 0.05 KB of data. This means that deleting users will only minimally decrease your overall storage usage. If you're aiming to significantly reduce storage, it's more effective to focus on deleting tickets rather…

What is the best way to reduce storage usage in Zendesk?

The best way to reduce storage usage in Zendesk is by focusing on ticket deletion rather than user deletion. Deleting users only marginally decreases storage as each user is just 0.05 KB of data. For a more effective approach, consider using the…

Can I automate ticket deletion in Zendesk?

Yes, you can automate ticket deletion in Zendesk if you have the Advanced Data Privacy and Protection add-on. This feature allows you to define ticket deletion schedules to automatically delete specific types of tickets in your account. Automating…

Interested indeflectingover 70% of your Zendesk support tickets?

Our AI customer support agent is here to help. Trained on all your help docs, installed directly into your Zendesk account, it can be used to automate customer replies for tickets or live chat. Learn more below.
Zendesk logo

Zendesk Support Tickets

Receive new tickets by email or a support form? This integration is for you.
My AskAI integrated within Zendesk to deflect support tickets
Learn about our Zendesk ticket integration
Zendesk logo

Zendesk Messaging (live chat)

Using Zendesk's Messaging widget on your site for live chat? This integration is for you.
My AskAI integrated within Zendesk to deflect customer support live chat conversations
Learn about our Zendesk Messaging integration

Join1,000+ companies reducing their support costs and freeing up support agents for more important work

Vestd company logo — Customer of My AskAI's AI customer support agents
Genesis company logo — Customer of My AskAI's AI customer support agents
Zinc company logo — Customer of My AskAI's AI customer support agents
Customer.io company logo — Customer of My AskAI's AI customer support agents
Zeffy company logo — Customer of My AskAI's AI customer support agents
NHS company logo — Customer of My AskAI's AI customer support agents
Kontakt.io company logo — Customer of My AskAI's AI customer support agents

Reduce support costs.Spend more time on customer success.

Our AI customer support agents are already used by 👇
Companies using AI assistants on their websites