Automate Ticket Deletion in Zendesk
Automate ticket deletion in Zendesk with the ADPP add-on for effective storage management.
Can I automate ticket deletion in Zendesk?
Yes, you can automate ticket deletion in Zendesk if you have the Advanced Data Privacy and Protection add-on. This feature allows you to define ticket deletion schedules to automatically delete specific types of tickets in your account.
Automating ticket deletion is a more effective way to manage and reduce storage usage compared to deleting users, which only marginally impacts storage.
More related questions
Does deleting users in Zendesk significantly reduce storage usage?
Deleting users in Zendesk will only marginally decrease your storage usage. Each user accounts for just 0.05 KB of data, so removing them won't make a significant impact on your overall storage. If you're looking to effectively reduce storage…
How much data does each user account for in Zendesk?
In Zendesk, each user is counted as 0.05 KB of data. This means that deleting users will only minimally decrease your overall storage usage. If you're aiming to significantly reduce storage, it's more effective to focus on deleting tickets rather…
What is the best way to reduce storage usage in Zendesk?
The best way to reduce storage usage in Zendesk is by focusing on ticket deletion rather than user deletion. Deleting users only marginally decreases storage as each user is just 0.05 KB of data. For a more effective approach, consider using the…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
“Our company is growing very rapidly, and we were receiving a lot of support requests. And our team was spending a huge amount of time on them. Now, our AI agent is resolving 84% of customer support conversations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
Conrad Jones CX and Service Leader
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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Natalie Onions VP of Customer Experience
Customer.io($50M+ ARR)
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