Documents Required for German Toll-Free Activation
What documents are needed to activate a German toll-free number?
To activate a German toll-free number, you need to provide specific documents to Zendesk.
These include your business name, proof of identity, an excerpt from the commercial register, and a copy of the allocation letter from BNetzA. These documents ensure that the toll-free number has been correctly allocated to you. Once submitted, Zendesk will begin the activation process.
More related questions
How do I apply for a German toll-free number?
To apply for a German toll-free number, you need to contact the National Regulator, BNetzA. You can apply online or send a completed application form via mail or fax to BNetzA. If you choose the online route, remember to send a signed application…
What are the steps to activate a German toll-free number?
Activating a German toll-free number involves meeting compliance requirements and submitting necessary documents. Once you receive the 'Zuteilungsbescheid' from BNetzA, you need to ensure you meet the German toll-free regulatory requirements….
How long does it take to activate a German toll-free number?
The activation of a German toll-free number typically takes around 15 business days. Once you have submitted all the required documents to Zendesk's support team, they will begin the activation process. It's important to ensure all documents are…
What happens if I don't activate my German toll-free number in time?
If you don't activate your German toll-free number within 180 days, BNetzA may reclaim it. It's crucial to complete the activation process promptly after receiving your allocation letter to avoid losing your number. Ensure you submit all necessary…
Is there a fee for activating a German toll-free number with Zendesk?
Yes, there is an activation fee of USD 3.00 per toll-free number with Zendesk. This fee is charged once you have submitted all necessary documents and the activation process begins. Ensure you have budgeted for this cost when planning to acquire…
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