How to Apply for a German Toll-Free Number
How do I apply for a German toll-free number?
To apply for a German toll-free number, you need to contact the National Regulator, BNetzA.
You can apply online or send a completed application form via mail or fax to BNetzA. If you choose the online route, remember to send a signed application either by fax or mail to their address in Fulda, Germany. Once your application is processed, BNetzA will issue an invoice. Make sure to pay this invoice promptly to receive your toll-free number allocation letter, known as the 'Zuteilungsbescheid'. For more details, you can refer to theoriginal guide.
More related questions
What are the steps to activate a German toll-free number?
Activating a German toll-free number involves meeting compliance requirements and submitting necessary documents. Once you receive the 'Zuteilungsbescheid' from BNetzA, you need to ensure you meet the German toll-free regulatory requirements….
What documents are needed to activate a German toll-free number?
To activate a German toll-free number, you need to provide specific documents to Zendesk. These include your business name, proof of identity, an excerpt from the commercial register, and a copy of the allocation letter from BNetzA. These documents…
How long does it take to activate a German toll-free number?
The activation of a German toll-free number typically takes around 15 business days. Once you have submitted all the required documents to Zendesk's support team, they will begin the activation process. It's important to ensure all documents are…
What happens if I don't activate my German toll-free number in time?
If you don't activate your German toll-free number within 180 days, BNetzA may reclaim it. It's crucial to complete the activation process promptly after receiving your allocation letter to avoid losing your number. Ensure you submit all necessary…
Is there a fee for activating a German toll-free number with Zendesk?
Yes, there is an activation fee of USD 3.00 per toll-free number with Zendesk. This fee is charged once you have submitted all necessary documents and the activation process begins. Ensure you have budgeted for this cost when planning to acquire…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
