Disabling Phone Number Validation in Zendesk Talk
Can I disable phone number validation in Zendesk Talk?
Yes, you can disable phone number validation in Zendesk Talk by turning off the Validate user phone numbers setting. When this setting is off, phone numbers can be added without adhering to the E.164 format, and special characters or spaces won't be automatically removed.
However, keep in mind that disabling validation might lead to issues with call association and user profile matching. It's generally recommended to keep validation on to ensure numbers are formatted correctly and recognized by the system.
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