As of now, Zendesk does not support having different Web Widget colors based on location. This feature has been requested and noted for future consideration.
If you need different color schemes for different locations, consider providing feedback to Zendesk to help prioritize this feature in future updates.
You can easily customize the appearance of the Zendesk Web Widget frame to match your brand. Head over to the Admin Center, click on Channels in the sidebar, and select Messaging and social > Messaging. Choose the channel you want to edit, then…
Configuring the Web Widget launcher is straightforward and allows you to control how users access the widget. In the Admin Center, navigate to Channels > Messaging and social > Messaging, and select the channel you want to edit. Click on the Style…
Currently, it's not possible to change the font color of the chat text in the Zendesk Web Widget. This has been noted as a feature request for future consideration. If you have specific color needs, it's helpful to share them with Zendesk as…
Sound notifications can be enabled in the Zendesk Web Widget to alert customers when they receive a response. This feature is available in the messaging Web Widget settings. To activate sound notifications, go to your Web Widget channel settings…
Adding a logo to your Zendesk Web Widget is a great way to reinforce your brand identity. In the Admin Center, navigate to Channels > Messaging and social > Messaging, and select the channel you want to edit. Click on the Style tab. Under the…
Yes, you can choose to hide the Zendesk logo on the Web Widget if you have a Suite Enterprise account. This option is available in the widget frame settings. To hide the Zendesk logo, go to the Admin Center, select the appropriate channel, and…
Allowing customers to add attachments in the Zendesk Web Widget can enhance the support experience. By default, attachments are allowed, but you can manage this setting in the Admin Center. To adjust attachment permissions, go to Channels >…