Details on Zendesk Moderation Activities Page
What information is available on the Moderation activities page?
The Moderation activities page in Zendesk provides detailed information about all community actions. It includes the event type, content involved, moderator details, and the date of the action.
Events can include actions like hiding for moderation, approving, pinning to the top, featuring a post, and marking as answered. You can click on the content text to view the post or comment directly, unless it has been permanently deleted. Additionally, you can sort these events by date to track changes over time.
More related questions
How can I view community moderator activity in Zendesk?
To view community moderator activity in Zendesk, you need to access the Moderation activities page. This page provides a comprehensive view of all actions taken by community moderators and the community itself. To access it, click the Moderate…
Can I change actions applied to a post or comment in Zendesk?
Yes, you can change actions applied to a post or comment in Zendesk, but you need to do it directly on the post or comment itself. The Moderation activities page serves as a historical record and does not allow direct modifications. If you need to…
How can I sort events on the Moderation activities page?
Sorting events on the Moderation activities page in Zendesk is straightforward. You can organize the events by date, either in ascending or descending order. This feature helps you easily track and review the sequence of actions taken within your…
What happens if a post is hidden and then deleted by a moderator?
If a post is hidden and then deleted by a moderator in Zendesk, the content is permanently removed from the community. As a result, there will be no link to the content available on the Moderation activities page. This ensures that once a post or…
How can I get notifications for content in moderation status?
To receive notifications for content in moderation status in Zendesk, you can subscribe to the content moderation queue. This feature alerts you when there are posts or comments in the queue. The queue is checked every four hours, and if there is…
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