Yes, you can change actions applied to a post or comment in Zendesk, but you need to do it directly on the post or comment itself. The Moderation activities page serves as a historical record and does not allow direct modifications.
If you need to alter any actions, navigate to the specific post or comment and make the necessary changes there. This ensures that any updates or corrections are accurately reflected in the community.
To view community moderator activity in Zendesk, you need to access the Moderation activities page. This page provides a comprehensive view of all actions taken by community moderators and the community itself. To access it, click the Moderate…
The Moderation activities page in Zendesk provides detailed information about all community actions. It includes the event type, content involved, moderator details, and the date of the action. Events can include actions like hiding for moderation,…
Sorting events on the Moderation activities page in Zendesk is straightforward. You can organize the events by date, either in ascending or descending order. This feature helps you easily track and review the sequence of actions taken within your…
If a post is hidden and then deleted by a moderator in Zendesk, the content is permanently removed from the community. As a result, there will be no link to the content available on the Moderation activities page. This ensures that once a post or…
To receive notifications for content in moderation status in Zendesk, you can subscribe to the content moderation queue. This feature alerts you when there are posts or comments in the queue. The queue is checked every four hours, and if there is…