Yes, you can delete a translation for a category or section in Zendesk. To do this, navigate to the translated section you want to delete, click 'Edit' in the top menu bar, and select the language of the translation from the drop-down. Click the options menu and select 'Delete this translation'. If the translation is the current source language, you'll need to change the source language first. Confirm the deletion by clicking 'OK', then click 'Update'.
To mark a translation as outdated in Zendesk, you need to flag it for updates. Navigate to the translated section you want to update, click 'Edit' in the top menu bar, select the language of the translation from the drop-down, and then click the…
Setting a translation as the source language in Zendesk is straightforward. Navigate to the translated category or section you want to set, click 'Edit' in the top menu bar, and select the language of the translation from the drop-down. Then, click…
If translated categories aren't displaying correctly in Zendesk, it might be due to a custom theme. Test the issue with the default Copenhagen theme by installing a fresh copy and previewing it in the theme editor. If the problem doesn't persist,…
Currently, Zendesk does not support using different source languages for translations across categories or sections. Each translation must have a single designated source language, and there is no native functionality to create relationships…