To delete a duplicate calendar appointment in Zendesk Sell, follow the steps outlined in the article, 'Deleting appointments'. Duplicate appointments can occur for several reasons, such as a user not having permission to see an appointment, creating an appointment both inside and outside of Sell, or changing the default appointment calendar without waiting for the integration to sync.
It's important to note that the calendar integration sync is not immediate, so you should wait at least 15 minutes to see updates to your calendar appointments. For more detailed guidance, you can refer to the originalZendesk help article.
Duplicate events in your Zendesk Sell calendar can happen for a few reasons. One common cause is when a user doesn't have permission to view an appointment, leading them to create a duplicate event. Another reason is if you create an appointment…
If you change your default appointment calendar in Zendesk Sell, be aware that existing appointments won't be automatically deleted. If you recreate these appointments without waiting for the integration to sync, you might end up with duplicate…
The calendar integration sync in Zendesk Sell is not immediate, which means updates to your calendar appointments may take some time to reflect. Typically, you should wait at least 15 minutes for the sync to complete. This delay can lead to…
If you decide to disconnect your calendar integration in Zendesk Sell, it's important to contact Zendesk Customer Support. They can assist you in deleting all appointments if you plan to connect a new calendar account. This step is crucial to…