Delete Chat Transcripts on Android with Zendesk Chat
How do I delete a chat transcript on my Android device?
Deleting a chat transcript on your Android device using Zendesk Chat is simple. Open the app and navigate to the History screen by tapping the Hamburger menu and then History.
Select the chat you wish to delete, tap the Overflow icon in the top-right corner, and choose 'Delete transcript'. Confirm your selection, but be aware that this action cannot be undone.
More related questions
How can I view chat history on my iOS device using Zendesk Chat?
To view chat history on your iOS device using Zendesk Chat, simply open the app and tap the History icon in the bottom toolbar. This will display your recent chats on the History screen. From there, you can tap on any chat entry to view its…
How do I share a chat transcript on my Android device?
Sharing a chat transcript on your Android device is easy with Zendesk Chat. First, open the app and navigate to the History screen by tapping the Hamburger menu and then History. Select the chat you want to share, and tap the Overflow icon in the…
What are the mobile requirements for using Zendesk Chat?
To use Zendesk Chat on your mobile device, ensure you meet the following requirements. For iOS devices, you need the Zendesk Chat mobile app version 1.3.1 or later and iOS 11 or later. For Android devices, the app version should be 1.4.0 or later,…
How can I mark a chat as unread on my iOS device?
Marking a chat as unread on your iOS device is straightforward with Zendesk Chat. Open the app and go to the History screen, then tap the chat you want to mark as unread. In the chat transcript, tap the Open properties icon in the top-right corner…
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
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