Deactivate Targets and Triggers in Zendesk
How do I deactivate a target and its associated triggers in Zendesk?
After creating a webhook and updating the associated trigger, thoroughly test the webhook by initiating the appropriate trigger conditions. You should receive duplicate messages on your external application or system while both the target and webhook are active.
Once confirmed that the webhook and trigger are working properly, edit the trigger to remove the Notify by > Target action. Then, deactivate or delete your target to complete the transition.
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