The exported team member CSV file from Zendesk includes a comprehensive set of data fields. These fields cover essential information such as the team member's ID, full name, primary email address, and whether they are suspended.
Additionally, it includes dates for when the profile was created, last updated, and last signed in. Other details include the team member's time zone, language, primary group, all groups they are part of, tags, organization, notes, and additional profile details. It also lists roles assigned in various Zendesk products like Chat, Explore, Guide, Sell, Support, and Talk.
Exporting team member data in Zendesk is a straightforward process. You can generate an export of all team members’ data from the Team members page in the Admin Center. To do this, navigate to the Admin Center, click on 'People' in the sidebar,…
The time it takes to generate a team member data export in Zendesk can vary. Generally, the average file generation time is less than 30 seconds, but this can depend on the number of team members and the amount of data in their profiles. If you…
Currently, there is no direct API endpoint available for automating the export of team member data in Zendesk. However, you can use the Rest API Users endpoint to pull in data, though it may require additional steps to automate fully. For those…
Yes, you can view the 'Last sign-in' data for suspended team members in Zendesk. There are several options available to generate a list of users' last login dates, even for those who are suspended. For more detailed instructions on how to generate…