Automating Zendesk Team Member Data Export
Can I automate the export of team member data in Zendesk?
Currently, there is no direct API endpoint available for automating the export of team member data in Zendesk. However, you can use the Rest API Users endpoint to pull in data, though it may require additional steps to automate fully.
For those looking to automate this process, it's suggested to submit a feature request in Zendesk's Feedback - Ticketing System. This way, product managers can consider it for future roadmap planning.
More related questions
How can I export team member data in Zendesk?
Exporting team member data in Zendesk is a straightforward process. You can generate an export of all team members’ data from the Team members page in the Admin Center. To do this, navigate to the Admin Center, click on 'People' in the sidebar,…
What information is included in the exported team member CSV file?
The exported team member CSV file from Zendesk includes a comprehensive set of data fields. These fields cover essential information such as the team member's ID, full name, primary email address, and whether they are suspended. Additionally, it…
How long does it take to generate a team member data export in Zendesk?
The time it takes to generate a team member data export in Zendesk can vary. Generally, the average file generation time is less than 30 seconds, but this can depend on the number of team members and the amount of data in their profiles. If you…
Is it possible to see the 'Last sign-in' data for suspended team members in Zendesk?
Yes, you can view the 'Last sign-in' data for suspended team members in Zendesk. There are several options available to generate a list of users' last login dates, even for those who are suspended. For more detailed instructions on how to generate…
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