Customizing Data Sync from LivePerson
Learn how to customize the data synced from LivePerson to Zendesk QA with security options.
Can I customize the data synced from LivePerson to Zendesk QA?
Yes, you can customize the data that gets synced from LivePerson to Zendesk QA. There are additional security options available that allow you to prevent specific information and conversations from being synced. This feature is useful if you need to maintain certain data privacy standards or if you want to limit the data shared between the platforms.
More related questions
How do I connect LivePerson to Zendesk QA?
Connecting LivePerson to Zendesk QA is a straightforward process. First, during the signup, select LivePerson from the list of integrations. Then, name your connection for easy identification, especially if you plan to add more connections later….
What should I do if I need to import older data from LivePerson?
If you need to import data older than the last 24 hours from LivePerson, you can reach out to the Zendesk Support team for assistance. They can help you with importing older data that isn't automatically synced during the initial connection…
What happens after connecting LivePerson to Zendesk QA?
Once LivePerson is connected to Zendesk QA, the system will begin syncing the last 24 hours of data from your LivePerson account. This process may take some time, depending on the options you selected and the volume of conversations. It's important…
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