Connecting LivePerson to Zendesk QA is a straightforward process. First, during the signup, select LivePerson from the list of integrations. Then, name your connection for easy identification, especially if you plan to add more connections later. After that, you'll be redirected to LivePerson to authorize Zendesk QA to access your account. Finally, choose the retention period for your data, and the system will start syncing the last 24 hours of data from your LivePerson account. This process might take some time depending on your settings and conversation volume. For more details, visit theoriginal link.
If you need to import data older than the last 24 hours from LivePerson, you can reach out to the Zendesk Support team for assistance. They can help you with importing older data that isn't automatically synced during the initial connection…
Yes, you can customize the data that gets synced from LivePerson to Zendesk QA. There are additional security options available that allow you to prevent specific information and conversations from being synced. This feature is useful if you need…
Once LivePerson is connected to Zendesk QA, the system will begin syncing the last 24 hours of data from your LivePerson account. This process may take some time, depending on the options you selected and the volume of conversations. It's important…