Customizing the Copenhagen theme can be done while still maintaining accessibility by following WCAG 2.1 AA guidelines. You can update the theme's look and feel to match your branding, including changes to colors, fonts, logos, and images.
When making these changes, it's crucial to consult accessibility standards to ensure your help center remains accessible. For more detailed guidance, refer to the WCAG 2.1 AA industry standard recommendations.
The Copenhagen theme is designed with accessibility in mind, adhering to WCAG 2.1 AA standards. This theme is mobile-responsive and includes built-in accessibility features to ensure a wide range of users can navigate your help center effectively….
Creating a custom theme in Zendesk requires careful consideration of accessibility, as custom themes are not supported by Zendesk and won't receive automatic updates. You are responsible for ensuring your custom theme's accessibility. To maintain…
If you encounter any accessibility issues with Zendesk products, you can report them to the Zendesk team. Accessibility is an ongoing effort, and Zendesk encourages users to share any problems they find. To report an issue, simply email…