Yes, you can customize the fiscal year display in Zendesk Explore reports using ordered sets. By default, the FISCAL_YEAR function displays months from January to December. However, if your fiscal year starts in a different month, such as March, you can adjust the order to reflect March to February. This ensures that your reports align with your fiscal calendar.
This customization is part of the flexibility offered by Zendesk Explore to meet diverse reporting needs.
To change the order of values in your Zendesk Explore report, you can use renamed sets and ordered sets. These tools allow you to customize how metrics or attributes are displayed. For instance, if your fiscal year starts in March, you can adjust…
Renamed sets and ordered sets in Zendesk Explore are tools that help you customize the display of metrics or attributes in your reports. Renamed sets allow you to change the names of values, while ordered sets let you define a specific order for…