Custom Ticket Fields Side by Side in Zendesk
Learn why you can't place custom ticket fields side by side in Zendesk and how to reorder them instead.
Can I place two custom ticket fields side by side in Zendesk?
No, you cannot place two custom ticket fields side by side in the Zendesk agent interface. While you can reorder ticket fields, changing their positioning to be side by side is not possible.
If you're looking to organize your ticket fields, you can still reorder them to suit your workflow better. For more details on how to reorder ticket fields, you can refer to the Zendesk help documentation.
More related questions
How can I reorder ticket fields in Zendesk?
You can reorder ticket fields in Zendesk to better suit your workflow, but you cannot change their side-by-side positioning. Reordering ticket fields allows you to prioritize the information you need most, making it easier to manage tickets…
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