Creating Leads from Email Inbox in Zendesk
Learn how to manage leads from your email inbox with Zendesk Sell integration.
Can I create a lead from my email inbox without logging into Zendesk?
You can't automatically create a lead from your inbox without logging into Zendesk. However, if your email is integrated with Zendesk Sell, you can view senders not associated with a lead or contact in the Suggested people tab in the Communications Center. This allows you to easily add them as leads or contacts. For more details, check out the article on adding suggested people as a lead or contact.
More related questions
How can I create a lead in Zendesk Sell from a ticket?
You can create a lead in Zendesk Sell directly from a ticket if you have the Zendesk Sell app installed in Support. This means you don't need to open your Sell account separately to add a lead. This integration streamlines the process, making it…
What are alternative ways to bring leads into Zendesk Sell?
There are several ways to bring leads into Zendesk Sell beyond using your email inbox. For instance, you can synchronize your Google contacts with Sell, which helps in managing your leads efficiently. For a comprehensive list of methods to import…
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Zeffy
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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Zinc
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