Create Formulas in Non-English Languages in Explore
What steps should I follow to create a formula in a non-English language in Zendesk Explore?
To create a formula in a non-English language in Zendesk Explore, you should first temporarily switch your user profile language to English. This allows you to create the formula without syntax errors. After creating the formula, switch your profile back to your original language.
This method works because the formula editor in Explore is language-specific. By initially setting your profile to English, you ensure the formula is recognized and then automatically translated when you revert to your preferred language.
More related questions
How can I convert English formulas in Zendesk Explore to another language?
To convert English formulas in Zendesk Explore to another language, you need to temporarily change your user profile language to English. This allows you to create the custom metric or attribute formula without encountering a syntax error. Once the…
Why does Zendesk Explore return a syntax error for English formulas?
Zendesk Explore returns a syntax error for English formulas if your user profile is set to a non-English language. This happens because the formula editor is language-specific and does not recognize formulas in English when your profile is in…
Can I automatically translate formulas in Zendesk Explore?
Yes, you can automatically translate formulas in Zendesk Explore by temporarily changing your user profile language to English. Once you create the formula, switch back to your original language, and the formula will be automatically translated….
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
