To convert English formulas in Zendesk Explore to another language, you need to temporarily change your user profile language to English. This allows you to create the custom metric or attribute formula without encountering a syntax error. Once the formula is created, switch back to your original language, and the formula will be automatically translated.
This workaround is necessary because the formula editor in Explore is language-specific and does not recognize English formulas if your profile is set to a non-English language. For a visual demonstration of converting formulas from English to Spanish, you can refer to the originalZendesk article.
Zendesk Explore returns a syntax error for English formulas if your user profile is set to a non-English language. This happens because the formula editor is language-specific and does not recognize formulas in English when your profile is in…
To create a formula in a non-English language in Zendesk Explore, you should first temporarily switch your user profile language to English. This allows you to create the formula without syntax errors. After creating the formula, switch your…
Yes, you can automatically translate formulas in Zendesk Explore by temporarily changing your user profile language to English. Once you create the formula, switch back to your original language, and the formula will be automatically translated….