Create Custom Reports for Zendesk Talk Data
Learn how to create custom reports for Zendesk Talk data using Zendesk Explore to gain deeper insights.
Can I create custom reports for Zendesk Talk data?
Yes, you can create custom reports for your Zendesk Talk data using Zendesk Explore.
This feature allows you to tailor reports to your specific needs, providing you with the flexibility to analyze your data in a way that best suits your business requirements. Custom reports can help you gain deeper insights into your Talk activity and improve your customer service strategies.
More related questions
How can I view and analyze my Zendesk Talk data?
You can view and analyze your Zendesk Talk data using Zendesk Explore. It offers a Talk dashboard that provides insights into your Talk activity. With Zendesk Explore, you can not only view pre-built reports but also create custom reports tailored…
What is the Incremental Exports API for Zendesk Talk?
The Incremental Exports API allows you to export a complete list of information on inbound and outbound calls from your Zendesk Talk instance. This API is particularly useful for periodically fetching items that have been created or updated since…
Which Zendesk plans include the Incremental Exports API?
The Incremental Exports API is included in the Talk Team plan and above, as well as the Zendesk Suite Team plan and above. This API is a valuable tool for exporting call data, allowing you to keep your records up-to-date by fetching new or updated…
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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