Correcting User Data in Zendesk WFM
What steps should I take to meet a correction obligation in Zendesk WFM (Tymeshift)?
To meet a correction obligation, you must rectify inaccuracies in a user's personal data upon request. This involves providing the user with their data and correcting any errors or adding missing information. If you need assistance, you can contact Zendesk customer support to help with the correction process.
More related questions
How can I meet an access obligation in Zendesk WFM (Tymeshift)?
To meet an access obligation, you need to inform users where their personal data is held and for what purposes. If a user requests a copy of their personal data, you can export this data from Zendesk WFM (Tymeshift). This process is detailed in the…
How do I fulfill an erasure or deletion obligation in Zendesk WFM (Tymeshift)?
To fulfill an erasure or deletion obligation, you must delete a user's personal data upon their request. This is often referred to as the right to be forgotten. To initiate the deletion of an active user's data, you should contact Zendesk customer…
How can I meet a data portability obligation in Zendesk WFM (Tymeshift)?
Meeting a data portability obligation involves providing users with their personal data or transmitting it to another organization. In Zendesk WFM (Tymeshift), you can export agent data to CSV files. This includes exporting agent schedules, lists…
What should I do if I receive an objection to direct marketing in Zendesk WFM (Tymeshift)?
If you receive an objection to direct marketing, you are obligated to stop processing personal data for these purposes. However, Zendesk WFM (Tymeshift) does not offer direct marketing features. It is the responsibility of the business to ensure…
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