Correcting Personal Data in Zendesk Talk
What steps are involved in meeting the correction obligation in Zendesk Talk?
To meet the correction obligation in Zendesk Talk, you must rectify any inaccuracies in personal data upon request. This involves providing the individual with their personal data and correcting any errors or adding missing information. This process ensures compliance with privacy laws by maintaining accurate and up-to-date personal data.
For more information on correcting personal data, see the correction obligation section in theZendesk Support article.
More related questions
How can I meet the access obligation in Zendesk Talk?
To meet the access obligation in Zendesk Talk, you need to provide individuals with information about where their personal data is held and for what purposes. If an end user requests their personal data, you can export the data from Zendesk as…
How do I fulfill the erasure obligation in Zendesk Talk?
Fulfilling the erasure obligation in Zendesk Talk involves deleting personal data upon request. This includes removing data from Talk tickets and deleting the end user or agent from Zendesk Support. It's crucial to delete personal data from tickets…
What is the process for deleting call recordings in Zendesk Talk?
Deleting call recordings in Zendesk Talk can be done manually or automatically. Administrators can manually delete recordings from tickets, or configure Zendesk Talk to automatically delete recordings after a set period. Alternatively, deleting the…
How can I export call history in Zendesk Talk?
To export call history in Zendesk Talk, sign in as an admin and navigate to the Admin Center. From there, select the History tab under Talk and specify a date range. You can then export the call history as a CSV file, which will be sent to your…
What is the right of objection in Zendesk Talk?
The right of objection in Zendesk Talk allows individuals to object to the processing of their personal data for direct marketing purposes. Upon receiving an objection, you are obligated to stop processing the individual's data for these purposes,…
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