Correct Greeting File Format for Zendesk Talk
How can I ensure my greeting file format is correct in Zendesk Talk?
To ensure your greeting file format is correct in Zendesk Talk, you should verify that the file is in a supported format. If you're experiencing issues, try converting the file to a different format, such as .mp3, and then replace the existing greeting. This can often resolve problems related to file compatibility.
For more information on formatting audio files, you can check the related articles in the Zendesk help section.
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