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Continue Zendesk Chat After Trial Without Sell

Find out how to continue using Zendesk Chat after the trial without subscribing to Sell, and manage your subscriptions easily.

Can I continue using Zendesk Chat after the trial without subscribing to Sell?

Yes, you can continue using Zendesk Chat after the trial without subscribing to Sell. If you accidentally start a Sell trial, you can downgrade it and start your Chat account from the Admin Center.

This ensures that you won't be required to subscribe to Sell to use the Chat product. If you encounter any issues, you can manage your subscriptions through the Admin Center.


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To add live chat to your existing Zendesk Support account, simply log in to your account and click the Product Tray icon at the top of the page. From there, select Chat and follow the on-board instructions to sign up for a Chat trial account. When…

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