Connecting Intercom to Zendesk QA Guide
How do I connect Intercom to Zendesk QA?
Connecting Intercom to Zendesk QA is a straightforward process. First, during the signup, select Intercom from the list of available integrations. Then, give your connection a name, which is helpful if you plan to add multiple connections in the future. Next, choose the retention period for your data.
After these steps, you'll be redirected to Intercom to authorize Zendesk QA to access your account. Once authorized, Zendesk QA will begin syncing the last 24 hours of data from your Intercom account. The syncing process might take some time depending on your selected options and conversation volume. If you need assistance or want to import older data, you can reach out to the Zendesk Support team. For more details, visit theoriginal link.
More related questions
Can I connect multiple Intercom instances to Zendesk QA?
Yes, you can connect multiple Intercom instances to Zendesk QA. After your initial setup, you can add more connections by navigating to Account Settings > Connections within Zendesk QA. This feature is particularly useful if you manage multiple…
What data is synced when connecting Intercom to Zendesk QA?
When you connect Intercom to Zendesk QA, the system starts syncing the last 24 hours of data from your Intercom account. This includes conversations and other relevant data. The syncing process may vary in duration based on your conversation volume…
Are there security options when connecting Intercom to Zendesk QA?
Yes, there are additional security options available when connecting Intercom to Zendesk QA. These options allow you to control which specific information and conversations are synced with Zendesk QA. This feature is beneficial if you need to…
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