Connecting Freshdesk to Zendesk QA: A Step-by-Step Guide
How do I connect Freshdesk to Zendesk QA?
Connecting Freshdesk to Zendesk QA is a straightforward process. First, during the signup, select Freshdesk from the list of integrations. Then, give your connection a name, which is helpful if you plan to add multiple connections in the future. Enter your username, subdomain, and API token, and click continue. You'll be redirected to Freshdesk to authorize Zendesk QA to access your account. Finally, select the retention period for your data, and the system will start syncing the last 24 hours of data from your Freshdesk account. This process might take some time depending on your settings and conversation volume. For more details, visit theoriginal link.
More related questions
Can I connect multiple Freshdesk instances to Zendesk QA?
Yes, you can connect multiple Freshdesk instances to Zendesk QA. After your initial setup, you can add more connections by navigating to Account Settings > Connections within Zendesk QA. This feature allows you to manage multiple helpdesk accounts…
What should I do if I need to import older data from Freshdesk?
If you need to import older data from Freshdesk into Zendesk QA, you can contact the Zendesk Support team for assistance. By default, the system starts syncing the last 24 hours of data, but the support team can help you with importing data from…
Are there security options when connecting Freshdesk to Zendesk QA?
Yes, there are additional security options available when connecting Freshdesk to Zendesk QA. These options allow you to prevent specific information and conversations from being synced with Zendesk QA, providing you with more control over your…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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