To configure the appearance of your Zendesk Chat widget, you need to adjust settings specific to your use case. If you're using Zendesk live chat only, you can directly configure the widget's appearance through the Zendesk Chat-only path. This involves setting up the visual aspects of the chat widget to match your website's design.
For those using Zendesk live chat with Zendesk Support, you will configure the appearance through the Web Widget (Classic) settings. This allows you to customize the look and feel of the chat widget as it appears on your website or help center. For more detailed steps, you can refer to theoriginal Zendesk documentation.
Enabling chat forms in Zendesk allows you to gather information from visitors before they start a chat. This can be configured whether you're using Zendesk live chat alone or in combination with Zendesk Support. For Zendesk Chat-only users, you can…
Allowing visitors to rate live chats in Zendesk is a great way to gather feedback on your support interactions. This feature can be enabled whether you're using Zendesk live chat alone or with Zendesk Support. For Zendesk Chat-only users, you can…
Establishing security settings for Zendesk live chat is crucial to protect both your business and your customers. These settings can be configured whether you're using Zendesk live chat alone or with Zendesk Support. For Zendesk Chat-only users,…
Adding live chat to your website using Zendesk is a straightforward process that enhances customer interaction. The steps vary slightly depending on whether you're using Zendesk live chat alone or with Zendesk Support. For Zendesk Chat-only users,…
If you're facing issues with customizations not reflecting in your Zendesk Chat, it might be due to the order of your script settings. Ensure that thewindow.zESettings
object is added before the Web Widget (Classic) snippet in your HTML page….