If you find duplicates in your Zendesk Sell account, you can clean them up by merging leads, contacts, and deals. This process helps maintain a clean and organized database.
To merge duplicates, you can follow the guidelines provided in the article on Merging leads and contacts. This ensures that your data remains accurate and up-to-date, improving the efficiency of your sales processes.
To prevent duplicate entries in Zendesk Sell, you can set up a duplicate management strategy. This feature is available to Sell admins and can be configured in Settings > Data > Duplicate Management. It automatically identifies duplicates if…
Zendesk Sell's duplicate management does not apply to data added via the API or third-party integrations. It only works for data imported through CSV files or when converting leads to contacts. If you're using the API or third-party tools to add…
You can configure duplicate management settings in Zendesk Sell by navigating to Settings > Data > Duplicate Management. This is where Sell admins can set up strategies to automatically identify and manage duplicate records. These settings help…