Generally, your Zendesk account is hosted in the Pod located in the data center closest to your signup location. However, Zendesk may occasionally move accounts to different Pods to balance the load and improve performance.
If you need your data to remain in a specific location, consider using Zendesk's Data Center Location feature. This allows you to select between US-only and EEA-only data storage options.
A Pod in Zendesk is like a high-rise office building where each floor is occupied by a different Zendesk account. Each Pod provides shared infrastructure such as security, network, application, and database services for multiple Zendesk accounts….
To find out which Pod your Zendesk account is on, you can check the Admin Center. Your Pod information is displayed at the bottom of the Admin Center Home. Alternatively, you can visit the Zendesk Status site and enter your subdomain name to find…
You can find the geographical location of your Zendesk Pod by checking the Admin Center. The data center location is displayed at the bottom of the Admin Center Home, along with your Pod number. If you have any questions or need further assistance,…