Choosing Your Zendesk Data Hosting Location
Can I choose the hosting location for my Zendesk Service Data?
Yes, you can choose the hosting location for your Zendesk Service Data by purchasing the Data Center Location Add-On. This add-on allows you to specify the region where your data should be hosted, ensuring it stays within the required country or legal boundaries.
Without this add-on, Zendesk may move your data between regions to balance demand and improve performance. However, with the add-on, Zendesk commits to keeping your data within the specified region. For more information, you can refer to theoriginal link.
More related questions
Where does Zendesk host its Subscriber Service Data?
Zendesk hosts its Subscriber Service Data in various AWS regions around the world. These regions include US East (Northern Virginia and Ohio), US West (Oregon), EEA (Ireland and Frankfurt), UK (London), and Asia-Pacific (Tokyo, Osaka, and Sydney)….
How can I find out which AWS region hosts my Zendesk data?
To find out which AWS region hosts your Zendesk data, you can contact Zendesk Customer Support. They can provide you with the general AWS region where your data is hosted. However, due to the architecture of AWS, Zendesk cannot provide the exact…
Why can't Zendesk provide the exact physical address of my data?
Zendesk cannot provide the exact physical address of your data due to the way AWS operates. AWS uses a system of regions and availability zones, and data may be replicated within these zones for security and performance reasons. This architecture…
What happens if Zendesk moves my data between regions?
If Zendesk moves your data between regions, it is typically to balance demand and improve performance. This movement can happen without notice unless you have purchased the Data Center Location Add-On. With the add-on, Zendesk ensures that any…
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
