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Check Features Included in Your Zendesk Plan

Learn how to identify the features included in your Zendesk plan. Compare Support Suite and Zendesk Suite plans to understand your plan's offerings.

How can I find out which features are included in my Zendesk plan?

To find out which features are included in your Zendesk plan, you need to know whether you have a Support Suite plan or a Zendesk Suite plan. Plans purchased before February 1, 2021, are Support Suite plans, while those bought after are Zendesk Suite plans.

For a detailed comparison of features included in each plan, refer to the article: About the Zendesk Suite Plans. This will give you a clear understanding of what your plan offers.


More related questions

Why can't I access certain features on my Zendesk Suite plan?

If you're unable to access certain features on your Zendesk Suite plan, it might be due to the type of plan you have. Plans purchased before February 1, 2021, are known as Support Suite plans, while those bought after this date are called Zendesk…

What is the difference between Zendesk Suite and Support Suite plans?

The main difference between Zendesk Suite and Support Suite plans lies in the features they offer. Zendesk Suite plans, introduced after February 1, 2021, include a different set of features compared to the older Support Suite plans. If you're…

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