Changing Zendesk Plan from Premium to Normal
How can I change my Zendesk plan from premium to normal?
To change your Zendesk plan from premium to normal, you will need to adjust your subscription settings.
While the specific steps aren't detailed in the provided document, typically, such changes can be made through your account settings or by contacting Zendesk support for assistance.
More related questions
How do I switch between different Zendesk products?
Switching between Zendesk products is simple using the product tray. Just click the Zendesk Products icon in the top bar and select the product you want to open. When you click on the desired product, it will open in a new browser tab. This feature…
Can I respond to a Talk call without losing my current Support ticket email?
Yes, you can handle a Talk call without losing your current Support ticket email. When a call comes in, it opens in a new tab. This means your ongoing email conversation remains intact in its own tab, allowing you to manage both tasks…
Where can I find the settings in Zendesk?
Most settings in Zendesk can be found in the Admin Center, accessible from the product tray. To locate the settings, simply use the product tray as described in the Zendesk help article. This centralized location makes it easy to manage your…
Do I need to be a Zendesk admin to create workflows and views?
You don't necessarily need to be a Zendesk admin to create workflows and views; it depends on your plan level. Permissions for creating workflows and views can be set according to your plan. For more detailed guidance, check out the articles on…
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
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