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Changing List and Search Permissions for Custom Objects

Learn how to adjust list and search permissions for custom objects in Zendesk to control visibility.

How can I change the list and search permissions for a custom object in Zendesk?

To change the list and search permissions for a custom object in Zendesk, you need to adjust the visibility settings within the Custom object records page.

In Admin Center, click on 'Objects and rules' in the sidebar, then select 'Custom objects > Objects'. Choose the custom object you want to modify, go to the 'Permissions' tab, and under 'Object list and search', select either 'All agents and admins' or 'Only admins'. Don't forget to save your changes.


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