Change Zendesk Subdomain After Company Name Change
Learn how to change your Zendesk subdomain after a company name change. Understand the steps and potential side effects.
How can I change my Zendesk subdomain after a company name change?
To change your Zendesk subdomain after a company name change, account owners can follow specific instructions provided by Zendesk.
It's important to note that renaming your subdomain might have unintended side effects, so it's recommended to review these potential impacts before proceeding. Additionally, configuring host mapping can help manage the transition by changing the external-facing URL of your help center. This approach allows you to educate your customers about the new URL before officially changing your subdomain, minimizing disruption. For detailed steps, refer to the originalZendesk article.
More related questions
What should I consider before renaming my Zendesk subdomain?
Before renaming your Zendesk subdomain, consider the potential unintended side effects that might occur. Renaming your subdomain can impact various aspects of your account, so it's crucial to understand these effects beforehand. Zendesk suggests…
How does host mapping help when changing a Zendesk subdomain?
Host mapping helps by allowing you to change the external-facing URL of your help center before officially changing your Zendesk subdomain. This strategy is recommended by Zendesk to minimize the impact on your customers. By configuring host…
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