Change Bot Name in Zendesk Messaging Widget
How can I change the name of my bot in the Zendesk messaging widget?
You can easily change the name of your bot in the Zendesk messaging widget through the Admin Center.
To update your bot's name, navigate toChannels > Bots and automation > Bots > Conversation botsin the Admin Center. Hover over the bot you wish to update and clickEdit. In theSettingstab, enter your desired bot name underName. This will update the bot's name as it appears in the messaging widget.
For more detailed information, you can refer to theoriginal article.
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