Can't Log Into Zendesk Due to IP Restrictions
Why can't I log into my Zendesk Support account due to IP restrictions?
If you're unable to log into your Zendesk Support account because of IP restrictions, it might be due to recent updates or trying to access from a new IP address.
To resolve this, if another administrator can log in, they should update or remove the IP restrictions to grant you access. If you're the only admin or all admins are locked out, you'll need to contact Zendesk Customer Support to lift these restrictions. For more details, check theoriginal link.
More related questions
What should I do if I'm the only admin locked out of Zendesk due to IP restrictions?
If you're the sole admin locked out of your Zendesk account because of IP restrictions, you'll need to reach out to Zendesk Customer Support. Since there are no other admins to update the IP settings, Zendesk's support team can assist in removing…
How can another admin help me log into Zendesk if I'm locked out?
If you're locked out of Zendesk due to IP restrictions, another admin can help by updating or removing the IP restrictions. They need to log into the account and adjust the settings to allow your IP address, enabling you to access your account again.
Who should I contact if all admins are locked out of Zendesk?
If all administrators are locked out of Zendesk due to IP restrictions, the best course of action is to contact Zendesk Customer Support. They can assist in removing the IP restrictions, allowing you and other admins to regain access to the account.
Interested indeflectingover 70% of your Zendesk support tickets?
Zendesk Support Tickets
Zendesk Messaging (live chat)
Join1,000+ companies reducing their support costs and freeing up support agents for more important work
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
Zeffy
“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
Zinc
“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
Customer.io($50M+ ARR)
“It now resolves 71% of queries (over 35,000 every month), meaning more time solving complex issues and improving UX.”
Freecash
Reduce support costs.Spend more time on customer success.
