Admin Assistance for Zendesk IP Restriction Lockout
Learn how another admin can help you regain access to Zendesk if you're locked out due to IP restrictions.
How can another admin help me log into Zendesk if I'm locked out?
If you're locked out of Zendesk due to IP restrictions, another admin can help by updating or removing the IP restrictions.
They need to log into the account and adjust the settings to allow your IP address, enabling you to access your account again.
More related questions
Why can't I log into my Zendesk Support account due to IP restrictions?
If you're unable to log into your Zendesk Support account because of IP restrictions, it might be due to recent updates or trying to access from a new IP address. To resolve this, if another administrator can log in, they should update or remove…
What should I do if I'm the only admin locked out of Zendesk due to IP restrictions?
If you're the sole admin locked out of your Zendesk account because of IP restrictions, you'll need to reach out to Zendesk Customer Support. Since there are no other admins to update the IP settings, Zendesk's support team can assist in removing…
Who should I contact if all admins are locked out of Zendesk?
If all administrators are locked out of Zendesk due to IP restrictions, the best course of action is to contact Zendesk Customer Support. They can assist in removing the IP restrictions, allowing you and other admins to regain access to the account.
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“We needed an AI agent integrated within our current tools. My AskAI was the only solution that wasn't going to disrupt our operations.”
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“At the end of last year I was given the challenge - how can we provide the same or better service, without hiring anyone?”
“Since implementing My AskAI, the AI agent has deflected at least 68% of all customer queries. This has allowed us to get our average human response time down to under 60 seconds. A goal we've had for the last 6 months and finally achieved now with My AskAI.”
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“My AskAI blew everybody else out of the water. It made the selection process very easy for us.”
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