Can't Find Chat Widget Position Settings?
What should I do if I can't find the Chat widget position settings?
If you can't find the Chat widget position settings, they might be managed under the Web Widget (Classic) settings.
In this case, you should check the settings in the Support product, as the Chat widget settings might be integrated there. This is common for legacy Chat Widget users.
More related questions
How can I reposition the Web Widget on my website?
To reposition the Web Widget on your website, you need to adjust the settings in your Zendesk account. For the Web Widget, navigate to the settings and update the 'Position in browser window' option. This will allow you to choose where the widget…
How do I change the position of the Web Widget (Classic)?
To change the position of the Web Widget (Classic), you need to access the Position component in the settings. You can select your preferred position, either left or right, from a dropdown menu. For more advanced customization options, you can…
How can I reposition the Chat widget on my website?
Repositioning the Chat widget involves accessing the widget settings in your Zendesk account. For legacy Chat Widget users, you can find the 'Widget position' setting in the customization options. If these settings are not visible, they might be…
Where can I find more customization options for the Web Widget (Classic)?
For more customization options for the Web Widget (Classic), you can refer to the advanced customization article. This article provides detailed instructions on how to further customize the widget's location and appearance beyond the basic position…
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