Advanced customization options for the Web Widget (Classic) allow you to tailor the widget's functionality and appearance beyond basic settings. This can include using custom code to modify the widget's behavior or integrating additional features.
These advanced options might require a higher subscription plan or technical expertise. For a comprehensive guide on advanced customization, you can refer to the resources provided by Zendesk.
You can customize the appearance of the Web Widget (Classic) to better match your brand. This includes changing colors, fonts, and other visual elements to ensure the widget aligns with your website's design. To get started, you can explore various…
Configuring components in the Web Widget (Classic) involves setting up various features like live chat, ticket forms, and self-service options. This allows you to offer a more tailored support experience to your users. You can adjust these…
Yes, you can add the Web Widget (Classic) to multiple brands, allowing you to provide consistent support across different brand websites. This is particularly useful for businesses managing multiple brands under one umbrella. To implement this, you…
Setting up Zendesk Chat in the Web Widget (Classic) allows you to offer real-time support to your customers directly from your website. This feature can enhance customer satisfaction by providing immediate assistance. To set up Zendesk Chat, you'll…
Contextual Help in the Web Widget (Classic) provides users with relevant support articles based on the page they are currently viewing. This feature helps users find answers quickly without needing to leave the page. Enabling Contextual Help can…