Can't Find Activate Community Checkbox in Zendesk
Troubleshoot the missing Activate Community checkbox in Zendesk. Check settings, permissions, and refresh the page.
What should I do if I can't see the Activate Community checkbox?
If you're unable to see the Activate Community checkbox, it might be due to a different issue. Ensure that you are in the correct settings area by navigating to Guide, clicking the Settings icon, and selecting Gather settings. If the checkbox is still missing, it could be a display issue or a permissions problem. Double-check your permissions and try refreshing the page.
More related questions
How do I disable the community in my Zendesk help center?
To disable the community in your Zendesk help center, you need to adjust the settings in Guide. Simply go to the Settings icon in the sidebar, select Gather settings, and then deselect the 'Activate community' option. Don't forget to click 'Save'…
Can I preview my Zendesk help center without the community?
Yes, you can preview your Zendesk help center without the community. When you disable the community, it becomes invisible to end-users but remains visible to you when previewing your theme. This feature allows you to see how your help center looks…
How can I completely remove the community link from my Zendesk help center?
To completely remove the community link from your Zendesk help center, you need to edit your theme code. Navigate to the Guide Theme settings and remove the line{{link 'community'}}from yourheader.hbstemplate. This will ensure that the…
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