Call Options in Zendesk Sell Android App
What are the options for making a call in Zendesk Sell on Android?
Zendesk Sell offers several options for making calls directly from the Android app.
To initiate a call, tap the Leads or Contacts icon, select the lead or contact you wish to call, and tap their phone number. You can choose to call using Sell's built-in calling feature, view a call script while calling, use your phone's native calling feature, or send a text message. Each option provides flexibility depending on your needs.
More related questions
How do I enable permissions for calling in the Zendesk Sell Android app?
To make calls using the Zendesk Sell Android app, you need to enable Voice and microphone permissions on your device. Start by ensuring that Sell Voice is enabled in your account. On your mobile device, go to Settings, then select Voice and Text….
How can I log a call in the Zendesk Sell Android app?
Logging a call in the Zendesk Sell Android app is simple and helps keep track of your interactions. After making a call, tap 'Log a Call' from the options list. You can then choose the outcome of your call and add any relevant notes. Once done, tap…
What is Sell Voice and how do I use it in the Zendesk Sell Android app?
Sell Voice is a feature in the Zendesk Sell Android app that allows you to make calls directly from the app. To use Sell Voice, ensure it is set up in your account and permissions are enabled on your device. You can then make calls by selecting a…
How do I send a text message using the Zendesk Sell Android app?
Sending a text message in the Zendesk Sell Android app is straightforward and can be done in a few steps. Tap the Leads or Contacts icon, select the desired lead or contact, and tap their phone number. From the context menu, choose 'Send text…
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