To bypass size limitations when uploading a private app to Zendesk, consider optimizing your app's assets to reduce file size. This can include compressing images, minifying code, or splitting the app into smaller modules. If the app is still too large, you may need to contact Zendesk support for further assistance.
The Ticket handling time can be higher than the Full Resolution time due to differences in how these metrics are calculated. Ticket handling time includes all the time spent on a ticket, including any pauses or delays, while Full Resolution time…
Yes, you can handle attachments with the client.request ZAF method in Zendesk. This method allows you to make HTTP requests from your app, which can include handling file uploads and downloads. However, you need to ensure that your app is…
The Zendesk Support User Data app may show different numbers of solved and closed tickets due to the way these statuses are defined. 'Solved' indicates that the issue has been addressed, but the ticket may not be closed until further confirmation…
To resolve the Power BI error stating 'The downloaded data is HTML, which isn't the expected type', ensure that the data source is correctly configured to provide data in the expected format. This error often occurs when the data source URL is…