Browsing for Information in Zendesk Help Center
What are the different ways to browse for information in the Zendesk Help Center?
Browsing for information in the Zendesk Help Center is straightforward. From the home page, you can select the type of content you're interested in under Resources. Options include Getting Started articles, Product Guides, Help and FAQs, Best Practices and How-tos, Video content, and Community discussions.
Each type of content is further categorized by product area, allowing you to dive deeper into specific topics. Additionally, you can use the Knowledge base dropdown in the header to navigate quickly between categories. Other browsing options include News and Updates for the latest product changes and Quick Links for popular articles.
More related questions
How can I effectively search for information in the Zendesk Help Center?
To find information in the Zendesk Help Center, use the search bar at the top of any page. This tool suggests articles based on the keywords or phrases you enter. Once you press Enter, a list of results will appear on the search results page. If…
How can I interact with the Zendesk Help Center community?
Interacting with the Zendesk Help Center community is a great way to engage with other users and share insights. You can vote or comment on articles and community postings, but you'll need to sign up or log in to the help center first. Once logged…
What resources are available for developers in the Zendesk Help Center?
The Zendesk Help Center offers a variety of resources specifically for developers. These include topics on Zendesk SDKs, Zendesk APIs, and the Zendesk Apps Framework (ZAF). These resources are designed to help developers integrate and extend…
How can I contact Zendesk Customer Support for help?
If you need to contact Zendesk Customer Support, the help center outlines your options in the article 'Contacting Zendesk Customer Support'. This resource provides guidance on how to reach out for assistance, ensuring you get the help you need…
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