Block Zendesk Web Widget on Specific Pages
Can I block the Zendesk Web Widget from specific pages within a domain?
Blocking the Zendesk Web Widget from specific pages within a domain isn't directly supported, but there are workarounds.
For the Web Widget (Classic), you can use the suppress setting to change features on particular pages. For the current Web Widget, you might consider using a custom script with the Messaging API to control widget visibility based on page URLs. This requires technical expertise, so consulting with your development team is recommended.
More related questions
How do I install the Zendesk Web Widget on my website?
To install the Zendesk Web Widget on your website, you'll need to add a code snippet to your site's HTML. First, navigate to the Admin Center, click on Channels in the sidebar, and select Messaging and social > Messaging. Choose the widget you want…
Can I install the Zendesk Web Widget on my help center?
Yes, installing the Zendesk Web Widget on your help center is a straightforward process. Simply go to the Admin Center, click on Channels in the sidebar, and select Messaging and social > Messaging. Choose the widget you want to edit, then click…
How do I create an allowlist for the Zendesk Web Widget?
Creating an allowlist for the Zendesk Web Widget lets you specify which domains can display the widget. In the Admin Center, click Channels in the sidebar, then select Messaging and social > Messaging. Choose the widget you want to edit and go to…
How can I remove a domain from the Zendesk Web Widget allowlist?
To remove a domain from the Zendesk Web Widget allowlist, follow these steps. In the Admin Center, click Channels in the sidebar, then select Messaging and social > Messaging. Choose the widget you want to edit and go to the Installation tab….
What happens if I disable the allowlist for the Zendesk Web Widget?
Disabling the allowlist for the Zendesk Web Widget allows it to appear on all websites that have the widget code snippet. To disable the allowlist, go to the Admin Center, click Channels in the sidebar, and select Messaging and social > Messaging….
How do I add multiple subdomains to the Zendesk Web Widget allowlist?
To add multiple subdomains to the Zendesk Web Widget allowlist, separate them with spaces. In the Admin Center, click Channels in the sidebar, then select Messaging and social > Messaging. Choose the widget you want to edit, go to the Installation…
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